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Comprehensive, Professional, and One-Stop Service
Services Overview

Customer Pre-Sales Service

Technical consultation and solution design: Provide professional technical consultation to customers, assist them in product design and process optimization, and ensure that the products meet their specific needs.

Sample production and verification: According to customer requirements, make samples and verify them to ensure that the quality and function of the final product meet expectations.

Equipment demonstration and training: Provide equipment demonstration and operation training before customers purchase to help customers understand equipment performance and operation procedures.

Customization: We provide OEM service, customers can put their own brand on the equipment according to their needs to meet the needs of specific markets.
 
 

Product After-Sales Service

Global logistics coordination: Assist customers in arranging international transportation and provide a variety of logistics solutions to ensure that products are delivered to their destinations safely and on time.

Transportation document processing: Provide necessary transportation documents, such as packing lists, invoices, certificates of origin, etc., to ensure smooth customs clearance for customers.

Online Training: After the equipment is delivered, remote operation training is provided to help customers quickly master the operation and maintenance of the equipment.

Quality Commitment: Provide product quality assurance to ensure that products meet international standards and customer requirements.

After-sales service: Establish a complete after-sales service system, respond to customer feedback in a timely manner, and solve problems encountered during product use.
Services We Can Provide

24-Hour Hotline

You can reach our team anytime through our 24-hour hotline. Whether it's an urgent issue or a general inquiry, we ensure fast and professional assistance to address any concerns you may have.

Technical Support

Our strong technical team is always ready to provide in-depth support. Whether it's installation, operational issues, or product maintenance, our experienced engineers will offer solutions to ensure your equipment runs efficiently.

Quality Assurance

All our products undergo strict quality testing, and each machine must meet high industry standards. We offer a quality guarantee for every product, giving you peace of mind.

Price Advantage

ERSM offers you competitive pricing. By optimizing our supply chain and production efficiency, we are able to deliver high-quality products at the best possible value.

OEM/ODM

We offer professional OEM/ODM services, allowing you to customize products based on market demand and your specific requirements, helping you strengthen your market competitiveness.

Training

If you encounter any product-related issues, we provide comprehensive user manuals and training to ensure your team can quickly get up to speed, improve operational efficiency, and reduce downtime and errors.
Service Team
编组 39

General Manager

Mr. Yi
Email: market@rsm-machinery.com
Phone: +86-13918244592
编组 40备份

Sales Manager

Lonnie
编组 40

Engineer Manager

编组 40

Marketing Manager

Nydia
Dongguan Inset Machinery Co., Ltd. is a leading Chinese company specializing in high-precision sheet metal processing.
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Contact us

Contact us

Contact us

Contact Us

Add : Room 269, No.80, Dongcheng Section, Yunhexi 1st Road, Dongcheng Street, Dongguan City, Guangdong Province
Mobile : +86-13917564315
E-mail : market@insertionmachine.com

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